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Terms of Use
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Operational policy
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A policy of handling personal information
Operational policy(20251231)
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A policy of handling personal information(20251231)
Privacy Statement
JoyImpact Co., Ltd. (hereinafter referred to as the “Company”) values the protection of users’ personal information and complies with relevant laws and regulations, such as the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Personal Information Protection Act, the Act on the Protection and Use of Location Information, as well as guidelines established by related authorities.
Company's personal information handling policy may change according to changes in government laws and guidelines and changes in Company's policies. If Company revises its personal information processing policy, it will notify you through website notices (or individual notices).
1. Purpose of processing personal information
Company processes personal information for the following purposes. Processed personal information will not be used for purposes other than the following, and prior consent will be sought if the purpose of processing is changed.
1) Service provision
2) Utilization of advertising and marketing
- Development of new services, delivery of promotional information such as events, provision of services and advertisements based on statistics and statistical characteristics of members’ service use
2. Personal information collection items
1) email address, access IP address.
2) Mobile device model name, OS information, OS version, device identification number (UUID, UDID), MAC address, and subscriber carrier information
3) GPS location information, base station location information, WIFI-AP information (limited to games that use location-based services)
3. How to collect personal information
-Information may be provided by partner companies such as identity verification agencies, collected through mobile devices, submitted via email inquiries, or directly entered by the customer. Users may refuse to provide personal information; however, doing so may result in partial or complete inability to use the services
4. Consent to collection of personal information
Company has established a procedure for users to click the [Agree] button or [Disagree] button regarding the privacy policy, terms of use, and terms of use of other additional services, and click the [Agree] button. By clicking , the user is deemed to have agreed to the collection of personal information..
5. Viewing, correcting and deleting your personal information
The information subject may exercise the following rights related to personal information protection against Company. at any time.
1) Request to view personal information
2) Request for correction if there is an error, etc.
3) Request for deletion
4) Request to suspend processing
The information subject can exercise his/her rights through an agent, such as the information subject's legal representative or a person authorized to do so. In this case, you must submit a power of attorney in the form of Appendix 11 of the Enforcement Rules of the [Personal Information Protection Act].
If the information subject requests correction or deletion of errors in personal information, Company will not use or provide the personal information until correction or deletion is completed.
There may be restrictions on modification of account/ID, date of birth, gender, and domestic/foreign distinction depending on the Terms of Use
6. Retention and use period of personal information
Personal information collected with the user's consent will be retained and used while membership is maintained, and if cancellation is requested, it will be destroyed in a non-recoverable manner. However, if it is necessary to confirm transaction-related rights and obligations based on the Commercial Act and the Act on Consumer Protection in Electronic Commerce, etc., or if it is necessary to retain it for a certain period of time due to other related laws, it will be retained for a certain period of time.
(1) Records on contracts or subscription withdrawal, etc.: 5 years
- Basis for preservation: Act on Consumer Protection in Electronic Commerce, etc.
(2) Records of payment and supply of goods, etc.: 5 years
- Basis for preservation: Act on Consumer Protection in Electronic Commerce, etc.
(3) Records of consumer complaints or dispute resolution: 3 years
- Basis for preservation: Act on Consumer Protection in Electronic Commerce, etc.
(4) Website visit record: 3 months
- Basis for preservation: Communication Secrets Protection Act
(5) Records of delinquent users who violate relevant laws or Company’s service terms and conditions: 1 year
7. Personal information destruction procedures and methods
User personal information is managed according to the standards below.
1) Subject to destruction
- Personal information where the purpose of collection and use has been achieved or the retention and use period has expired
- Personal information of users who have not used Joy Impact’s services for one year
- If a separate period is specified in the law, personal information for which the period specified in the law has elapsed
2) Destruction procedure
The information entered by the user for membership registration or other uses, as well as information provided by partner companies and any other information collected/used by the Company, will be destroyed after the purpose of use has been fulfilled and the information has been stored for the retention period prescribed by the Company’s internal policies and applicable laws.
3) Method of destruction
- Personal information printed on paper is destroyed by shredding or incineration.
- Personal information stored in the form of electronic files is deleted using technical methods that render the records unrecoverable.
8. Measures to ensure the safety of personal information
Company is taking the following technical/managerial and physical measures to ensure safety in accordance with Article 29 of the [Personal Information Protection Act].
1) Minimization and training of personal information processing staff
Company has a separate physical storage location where personal information is stored, and establishes and operates access control procedures for this. Employees who handle personal information are subject to in-house compliance with regard to acquisition of new security technologies and personal information protection obligations. We provide training and external training.
2) Establishment and implementation of internal management plan and restriction of access to personal information
Company has established internal procedures to prevent information leaks in advance and to audit the implementation of the personal information handling policy and employee compliance. The computer room and data storage room are set as special protection areas and access is controlled. I'm doing it
9. Duty to notify
If there are additions, deletions or modifications to content due to changes in government policy or security technology, notification will be made through the “Notice” on the website at least 7 days prior to the revision.
10. Opinion collection and complaint handling
Company values users’ opinions.
For inquiries regarding the game, please contact online customer support on the Company. website, and for inquiries regarding personal information, please send by e-mail (helpdesk@joyimpact.co.kr). After submission, we will respond sincerely within the shortest possible time. However, in principle, if it is after working hours or on weekends or public holidays, it will be processed the next day.
ㆍPersonal information handling policy enforcement date: January 1, 2026
